Privacy Policy

1. Who is responsible for processing your data?

In compliance with Law 15/1999, of December 13, on the Protection of Personal Data (LOPD), and the General Data Protection Regulation (hereinafter "GDPR") 2016/679 of the European Parliament and of the Council of April 27, 2016, you are informed that the personal data requested will be included in our personal data files, whose controller and owner is:

Owner: EMOLO FEEL, SL

Tax ID (CIF): B-73984734

Address: Ctra. Madrid- Cartagena, 26, 30120 El Palmar (Murcia)

Contact: emolo@emolo.es

Data Protection Officer Contact: emolo@emolo.es

2. What type of data do we process and how is consent obtained?

The categories of personal data that EMOLO FEEL, SL, processes about its clients, potential clients, and suppliers are:

Identification data
Postal or electronic addresses
Commercial information
Economic and transaction data

In no case are specially protected data processed. All the aforementioned data have been obtained either directly from you by means of a commercial offer, contractual proposal, etc., or through your company providing us with the identification data and other information necessary to carry out the purpose of the contractual relationship between the parties. It will be your or your company's obligation to provide us with updated data in case of modification.

3. For what purpose do we process data?

At EMOLO FEEL, SL, we process the data provided by interested parties in order to manage various activities derived from specific procedures carried out in matters of sales, after-sales service, supplier management, service quality, commercial communications, etc. In this way, we will use your data to carry out some of the following actions:

Sending the information requested through the contact form on our website or any other means of contact with our company.

Providing potential clients and our clients with offers of products and services of interest to them, invitations to our events, etc.

Carrying out the administrative, tax, and accounting management of our clients and/or suppliers.

Conducting satisfaction surveys, market studies, etc. in order to offer you the most suitable offers and optimized service quality, etc.

4. How long will we keep your data?

The personal data relating to natural persons concerning their clients, potential clients, candidates, and suppliers, which EMOLO FEEL, SL, collects through the various contact forms and/or information collection, will be kept as long as their deletion, cancellation, and/or limitation of processing is not requested by the interested party.

The data provided by our clients and suppliers will be kept as long as the commercial relationship between the parties is maintained, respecting in any case the minimum legal retention periods according to the subject matter.

In any case, EMOLO FEEL, SL, will keep your personal data for the period of time that is reasonably necessary taking into account our needs to answer questions, resolve problems, make improvements, activate new services, and comply with the requirements of applicable legislation. This means that we may retain your personal data for a reasonable period of time even after you have stopped using our products or have stopped using this website. After this period, your personal data will be deleted from all EMOLO FEEL, SL systems.

5. What is the legitimate basis for processing your data?

According to the type of data processing, we summarize below the legitimate basis for such processing:

PROCESSING

Accounting management: invoicing management with clients and/or suppliers.

Tax management: application of withholdings, bonuses, etc.

Administrative management: logistics, warehouse, customer deliveries, goods reception, etc.

Marketing: Commercial actions on our products or services aimed at our clients or those who have requested information from us in the past, including conducting satisfaction surveys with our clients.

LEGAL BASIS

Maintenance, development, and control of the contractual relationship between the parties. Maintenance, development, and control of the contractual relationship between the parties; Compliance with legal obligations; Maintenance, development, and control of the contractual relationship between the parties.
Free and unequivocal consent of the interested party (potential clients). We inform you that the withdrawal of this consent can in no case condition the execution of the contract between the parties; Legitimate interest of the company regarding the promotion and marketing of products or services similar to those obtained or requested by interested parties in the past.

Regarding the referenced legitimate basis, you are obliged to provide personal data; if you do not provide your personal data, your contract cannot be executed, nor can legal obligations or those derived from public authorities be fulfilled.

To which recipients will your data be communicated?

EMOLO FEEL, SL, will never share your personal data with any third-party company that intends to use them in their direct marketing actions, except if you have expressly authorized us to do so.

We inform you that we may provide your personal data to public administration bodies and competent authorities in those cases where EMOLO FEEL, SL, receives a legal request from said authorities or in cases where, acting in good faith, we consider that such action is reasonably necessary to comply with a judicial process; to answer any claim or legal demand; or to protect the rights of EMOLO FEEL, SL, or its clients and the general public.

Likewise, there are companies that provide us with other types of services such as: information technology (information storage and processing), security services, financial services, auditing services, etc. These third parties only have access to the personal information they need to carry out these services. They are required to keep your personal information confidential and cannot use it in any way other than that which we have requested.

When the User subscribes to any of the newsletters offered by the Owner, their data will be transferred to The Rocket Science Group, LLC (hereinafter, MailChimp), the service provider, whose servers are located in the USA. Mailchimp guarantees an adequate level of protection, as it adheres to the Privacy Shield. More information can be found at www.privacyshield.gov.

In any case, from EMOLO FEEL, SL, we ask those companies with whom we share your personal information to apply the same degree of information protection as us. Likewise, your personal information will be available to public administrations, judges, and courts, to address any possible liabilities arising from the processing.

How can users exercise their rights?

The User can send a request by email to emolo@emolo.es, or by regular mail to Ctra. Madrid- Cartagena, 26, 30120 El Palmar (Murcia), at any time to exercise the following rights:

Revoke granted consents.
Obtain confirmation about whether the Owner is processing personal data concerning the User or not.
Access their personal data.
Rectify inaccurate or incomplete data.
Request the deletion of their data when, among other reasons, the data are no longer necessary for the purposes for which they were collected.
Obtain from the Owner the limitation of the processing of data when any of the conditions provided for in the data protection regulations are met.
Request the portability of their data.
File a complaint with the Spanish Data Protection Agency (AEPD), through the website www.aepd.es or by written communication addressed to the General Sub-directorate for Data Inspection of the AEPD when they consider that the Owner has violated the rights recognized by the applicable data protection regulations.
All our users have the rights of access, rectification, limitation of their processing, cancellation and opposition, as well as the possibility of revoking their consent, which can be exercised by sending a written request to the address indicated above or by sending an email to the following address: emolo@emolo.es, attaching the following information to the request: Name, surname, photocopy of ID, requested right, and notification address.

Data protection for website users

In accordance with the current Regulation (EU) 2016/679, EMOLO FEEL, SL, informs that the personal data of the Users of the website will be processed for the processing activity indicated in each data collection form on our website by EMOLO FEEL, SL. Such processing of your data will be protected by your own consent. By clicking the "SEND" button, the User consents to the processing of their data by EMOLO FEEL, SL.

Likewise, we inform you that, unless there is a legal obligation or express consent on your part, EMOLO FEEL, SL, will not transfer your data to third parties. Also, the User is informed that at any time they can exercise the rights of access, rectification or deletion of data, as well as other rights recognized in this document and regulated in Regulation (EU) 2016/679, by notifying EMOLO FEEL, SL, by ordinary mail to Ctra. Madrid- Cartagena, 26, 30120 El Palmar (Murcia) or by email to emolo@emolo.es.

On the other hand, in accordance with the provisions of Law 34/2002, of July 11, on Services of the Information Society and Electronic Commerce, EMOLO FEEL, SL, undertakes not to send commercial communications via email without having previously obtained the express authorization of the recipient. The User may object to receiving advertising by checking the corresponding box.

Other information of interest about the privacy policy

9.1 Security Measures

At EMOLO FEEL, SL, we use appropriate technical and organizational measures to protect your personal information and privacy and review these measures periodically. We protect your personal information using a combination of both physical and computer security controls, including access controls that restrict and manage how your personal information and personal data are processed, administered, and managed.

We also ensure that our employees are properly trained to protect your personal information.

9.2 Processing of minors' data

Our website is not directed at minors. We do not collect any personal information from minors. If we discover that a minor has registered as a user of our website, we delete such information as soon as possible.

9.3 Modifications to our Data Protection and Privacy Policy

This Privacy Policy will be reviewed and updated periodically. In some cases, we send an email to our users with information about legislative changes in this area, as well as modifications to the processing procedure. If necessary, we renew consent so that our users confirm that they agree with these changes.

Please check this section regularly for any changes and how they may affect you.

9.4 Why is it necessary to accept this Privacy Policy?

This section of the Data Protection Policy for Clients, Suppliers, and Users provides you with easily accessible information so that you can understand the type of data that EMOLO FEEL, SL, holds about its potential clients, clients, and/or suppliers, the purposes pursued, the rights that data protection regulations recognize for you as an affected person, and how to exercise those rights. Therefore, by deliberately sending your personal data through our contact means and/or by initiating a commercial relationship with our company, we consider that you acknowledge and accept the processing of your personal data as described in this policy. This personal information will only be used for the purposes for which you have provided it to us or for which certain national or regional regulations enable us to do so.

If you have any questions regarding this section of the Data Protection Policy for Potential Clients, Clients, and Suppliers, please contact the company using the address provided in Section one 'Data Controller' and we will be happy to assist you and answer any additional questions you may have.

Applicable legislation

These Conditions will at all times be governed by the provisions of Spanish and European legislation on personal data protection and privacy.